💎 General FAQs
1. What is “1+ Gram Gold” Jewellery?
Our 1+ Gram Gold jewellery is premium fashion jewellery crafted using a high-quality base metal, layered with thick 22K/24K gold plating. It gives the exact look, weight, and shine of real gold at a fraction of the cost.
2. Is your jewellery safe for sensitive skin?
Yes. All our jewellery is Nickel-Free and Lead-Free, making it skin-friendly and comfortable for long hours of wear.
3. Are the stones real diamonds?
We use high-grade American Diamonds (Cubic Zirconia) that mimic the brilliance of real diamonds, offering a luxurious look without the heavy price.
4. Do you offer Cash on Delivery (COD)?
Yes, we offer secure online payments (UPI, Credit/Debit Cards) and COD for most pin codes across India.
5. How long does delivery take?
Orders are typically delivered within 5–7 business days across India.
6. How can I track my order?
Once your order is dispatched, you will receive a tracking link via SMS or Email.
7. Can I change my shipping address after placing an order?
Yes, you can request an address change within 12 hours of placing your order. Once dispatched, changes are not possible.
8. Do you ship internationally?
Currently, we ship across India. For international inquiries, please contact us via WhatsApp.
💍 Product FAQs
9. Will the gold plating fade?
All gold-plated jewellery naturally undergoes wear over time. However, our high-micron plating ensures long-lasting shine when properly cared for.
10. Does the jewellery turn black?
Our jewellery includes an anti-tarnish coating. It will not turn black if kept away from moisture, perfumes, and harsh chemicals.
11. Can I wear it daily?
Our jewellery is ideal for lifestyle wear (office, outings, parties). Continuous 24/7 wear (sleeping, bathing) may reduce plating life.
12. Is “1+ Gram Gold” actually 1 gram of solid gold?
No. The term refers to the traditional gold plating technique used to achieve a rich gold appearance. It does not mean the piece is made of solid gold.
13. How do I care for my jewellery?
Follow the simple rule:
Last On, First Off.
Avoid water, perfume, sweat, and store in an airtight box when not in use.
14. What if I receive a damaged product?
We offer replacement for damaged items. A clear unboxing video (starting from sealed package) is mandatory for claim verification within 24 hours of delivery.
15. Do you accept returns?
Returns are accepted only in case of damaged products with proper video proof.
16. Do you offer customization?
Currently, we sell designs shown on our website. For bridal or bulk requirements, please contact us via WhatsApp.
17. How do I check ring or bangle size?
A detailed Size Guide is available on every product page. You can measure the inner diameter of your existing jewellery and match it with our chart.
18. Why does my jewellery look slightly different from the image?
As many pieces are hand-finished, minor variations may occur — making each piece uniquely crafted.
🛡 Safety & Security
19. Is my payment information secure?
Yes. Our website uses SSL encryption and trusted payment gateways to ensure complete data protection.
20. Does the jewellery cause skin rashes?
Our jewellery is Nickel-Free and Lead-Free, reducing allergy risks significantly.